Wpa3 Privacy Policy — Our Commitment to Protecting Your Data

This Privacy Policy explains how wpa3 collects, uses, stores, and protects the personal information of users on our platform in Malaysia. By using wpa3's services, you agree to the practices described in this document.

1. Information We Collect

Wpa3 collects various types of information when you register and use our platform. This information is collected directly from you or automatically during your use of the platform.

Account information: Full name, email address, phone number, date of birth, and identity verification details required for valid account registration.

Financial and payment information: Details relating to deposit and withdrawal transactions in MYR, including payment methods used such as local e-wallets. We do not store credit or debit card numbers directly — this information is processed through a secure payment processor.

Device and browser information: IP address, browser type, operating system, device model, access time, and pages visited. This data is collected automatically for security and platform improvement purposes.

Usage data: Records of betting activity, match history accessed, login frequency, and general usage patterns to help us better understand user needs.

Cookies and tracking technologies: Information collected through cookies, tracking pixels, and similar technologies to enhance the user experience and analyse platform traffic.

2. How We Use Your Information

Information collected by wpa3 is used for the following purposes:

  • Processing account registrations and verifying user identities in accordance with compliance requirements.
  • Facilitating deposit and withdrawal transactions in MYR securely and accurately.
  • Providing access to Sports Betting, Table Games, and online entertainment services.
  • Sending account-related notifications, platform updates, and other important information.
  • Detecting and preventing fraud, money laundering, and other suspicious activities.
  • Improving platform performance, identifying technical issues, and optimising the user experience.
  • To comply with legal and regulatory obligations applicable to online gambling platform operators.

Wpa3 will not use your information for third-party marketing purposes without your explicit consent.

3. Cookies & Tracking

Wpa3 uses cookies to enhance the user experience and ensure the platform functions smoothly. Cookies are small text files stored on your device when you visit our website.

There are two main types of cookies we use. Session cookies are temporary and will be deleted when you close your browser. They are used to maintain your login session and ensure smooth navigation. Persistent cookies are stored on your device for a longer period to remember your preferences and personal settings.

We also use analytics tools to understand how users interact with our platform. Data collected is aggregated and does not personally identify individuals. You can manage or disable cookies through your browser settings, though this may affect certain features of the wpa3 platform.

By continuing to use our platform, you agree to the use of cookies as described above.

4. Data Storage, Security & Third-Party Sharing

Wpa3 stores user information on secure servers using the latest encryption technology. We apply strict technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration, or destruction.

Your data is retained for as long as your account remains active, or as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Once your account is closed, we will delete or anonymise your data within a reasonable timeframe, unless a longer retention period is required by regulation.

Third-party sharing: wpa3 does not sell or rent your personal information to third parties. We may share your information with:

  • Authorised payment processors to facilitate transactions in MYR.
  • Technology service providers who support the operation of our platform, subject to strict confidentiality agreements.
  • Law enforcement authorities or regulatory bodies when required under Malaysian law.

All third parties we work with are required to uphold data protection standards equivalent to our own.

5. User Rights, Policy Changes & How to Contact Us

As a wpa3 platform user, you have the following rights regarding your personal data:

  • Right of access: You have the right to request a copy of the personal information we hold about you.
  • Right to rectification: You may request that we correct any information that is inaccurate or incomplete.
  • Right to erasure: Under certain circumstances, you may request that we delete your personal data, subject to any applicable legal obligations.
  • Right to object to processing: You have the right to object to the processing of your data for specific purposes, including direct marketing.
  • Right to withdraw consent: Where data processing is based on consent, you may withdraw that consent at any time.

Privacy Policy Changes: wpa3 reserves the right to update or amend this Privacy Policy from time to time. Any changes will be published on this page along with a new effective date. Continued use of the platform after changes are published will be considered acceptance of the updated policy.

For any enquiries, requests, or complaints regarding this Privacy Policy, you may contact the wpa3 support team by email at [email protected]. You may also visit the FAQ us for further information, or log in to your account to manage your privacy settings directly. New users can register an account and review all policies before using our services.

Effective Date: 1 January 2026. Version: 1.0

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